What is CouponFleaMarket.com about? What do you do?
CouponFleaMarket.com is a marketplace
where you can secure Coupon Clipping Services from multiple vendors all in one
site. The Clippers on CouponFleaMarket.com are from all over the country and
offer a wide range of regional coupon variations. The Clippers charge for their
services individually and each has their own unique pricing structure.
Do I have to register to use CouponFleaMarket.com?
Yes, in order to use the
CouponFleaMarket.com website you must register an account with complete
information. Your name and address will be shared with any Clipper that you
place an order with. Your phone number and email address will only be viewed by
CouponFleaMarket.com administrators and Customer Service Staff.
When registering does my PayPal address have to match my Coupon Flea Market address?
Yes, please make sure that your address
matches on both, to ensure there are no delivery delays or deliveries going to
the wrong address. If you need your item sent to a different address, you can
contact the seller on CouponFleaMarket.com. Messages MUST be sent thru the
Coupon Flea Market message system. Notes left on PayPal will not be seen nor
responded to by the seller.
I have a registered account but cannot login, how do I get help?
Most login problems stem from one of two
errors. Having the caps lock turned on your keyboard will cause an issue, so
please make sure it is not on. Also trying to use both your username and email
address to log in with will cause an issue. Using only one or the other should resolve
the problem. If that doesn’t resolve the issue, try closing the browser page
and opening a new one and try to log in again using either your username OR
your email address.
If you still experience issues please contact CouponFleaMarket.com so we can assist you.
For assistance simply click on “Help”
from our home page, or from the navigation bar you can click on “Customer
Support” then select “Contact Customer Service” For site technical issues
you can click on “Customer Support” then select “Contact Technical
There are so many listings. Is there a way to sort my search results?
Yes, of course. When you conduct a search you
can easily sort the results by clicking on any of the blue header columns.
When do new coupons get listed on the site?
All clippers list on a different schedule.
Most list newly released coupons between Friday and Monday. Not seeing the new
coupon you want? Please check back again…they most likely just didn’t list it
Some coupons have abbreviations listed in
them like DND and ETTS what do those mean?
Clippers sometimes use abbreviations for common wording found on some coupons.
Here are a few examples and what they stand for
BOGO or B1G1 = Buy 1 Get 1
DND/T= Do Not Double or Triple
ETTS = Excludes trial and travel sizes
ETS = Excludes trial sizes
OK I found the coupons I want, can you explain how to purchase them?
Once you click on the coupon you wish to
purchase the screen below will appear. (See Figure 1) This screen offers all
the information pertinent to that particular coupon from your chosen seller.
Information available on this screen includes the expiration date, the insert
the coupon came from, all restrictions stated on that seller’s coupon as well the
seller’s shipping cut off times, and where the seller will be shipping from.
Other information is also available here by clicking on any of the tan boxes to
the left of the screen.
When you are ready to order just fill in
how many lots you wish to buy, then simply click “Calculate Total”. A
total will appear below that explains how many actual coupons you will receive
as well as a subtotal of that purchase. If this is how many you wish to
receive click on the “Add to Cart” button. Once clicked, your
coupons will have been added to your cart. You will then be taken to the
“View Cart” screen where you can edit your order, contact your seller,
see orders shipped and more.
Is there a minimum or a maximum on how
many coupons I have to or can buy?
Minimum is one lot of coupons. There is no
maximum, purchase as many as you like!
I am going to be buying more than 20
coupons, can I have a better price?
Each clipper has their own unique pricing
structure and many offer discounts when coupons are bought in bulk. Each
listing shows not only the price per set but will also show what their
discounted price will be per set when bought in higher quantities.
How long do I have till I have to pay for
Coupons are time-sensitive items. Unless
you have made special arrangements with the Clipper orders must be paid for
within 24 hours of purchasing or the purchases are subject to cancellation.
I decided I didn’t want one of the sets of
coupons I put into my cart…how can I take it off my order?
To remove items from your order click on
the “View Cart” button located the home page. A new page will open, once
there you can edit your order, delete the order, pay for your order or contact
your seller with any questions by clicking on the appropriate selection.
Clicking on “Edit Order” (See Figure 2 below) will bring you to a new
page where you may chose the specific item or items you wish to remove from
your order. (See Figure 3 Below)
Can I pay for my order by e-check?
Please do not pay by e-check. Any order
paid for by e-check is subject to cancellation. E-checks can take up to 7
business days to process and clear and CouponFleaMarket.com is not notified by
PayPal that payment has been made until the check clears. By that time your
order would have been cancelled by the Clipper.
I placed an order with a Clipper this
morning and paid already and now I want to purchase more from the same Clipper.
Do I have to check out all over again or can I add it to my previous order?
Yes, if you have already paid for the
first transaction nothing can be added to it and you must place a new order.
I bought multiple orders from the same
Clipper. Will they come in multiple packages or can I have them shipped
together in one?
Sometimes a Clipper will notice multiple
orders from same customer and combine the packaging and sometimes they will
not. If they have already shipped out your first order, or processed and sealed
the package your coupons might not all come in one package. As accuracy and
shipping times are of the utmost concern for our clippers, going back to
reconcile multiple orders, or reopen packages impedes the Clippers ability to
get orders out as quickly and accurately as possible. Please keep in mind that
100-200 orders might have come in between your orders and some clipping
services have multiple people processing orders.
I bought multiple orders from the multiple
Clippers, can I pay for all my orders at the same time?
No, each order will need to be paid for
OK I placed my order how do I check whether
it has been shipped?
Click on the “View Cart” from the
home page. A new screen will appear. (See Figure 2 Above) From this
screen you can see orders that still need payment, orders that have shipped and
when they shipped. You can also edit your orders or even contact your seller!
Where will my coupons ship from?
Clipping Services offered on
CouponFleaMarket.com are from multiple vendors and therefore from multiple city
and states. Every coupon will have where your vendor is shipping from located
to the extreme right of each coupon in the search results. You can also see
where each vendor is from when searching through their individual stores. This
information will also be available within each coupon listing.
What days do you ship and what are your same
day shipping cut off time?
Each Clipping Service has their own
personal shipping schedule and cut-off times. You should always check the
shipping policy of the clipping service you are interested in by looking in the
description box inside each coupon listing or by clicking on the tab “Seller’s
Shipping Cut-off Times“ inside your clippers store.
All Clippers regardless of their shipping
policies are required to ship your orders by the end of the next business day, although
most will ship your orders out the same day if paid for by the cut-off time they
have posted. Sundays and Holidays the Post Office is Closed and therefore no
mail can be shipped out.
Please note- Clipping Services on CouponFleaMarket.com are run by real people with families and lives
and they are NOT required to be available 24hrs a day 7 days a week.
How much do you charge for shipping?
All clipping services on The Coupon Flea Market
offer free standard 1st class USPS shipping on all orders regardless
of size. For your convenience we offer the following shipping upgrades…
Priority 2 Day shipping is available for an additional $6.45 for a flat rate
envelope and Priority Express 1-3 Day shipping is available for an additional
$22.95 for a flat rate envelope. (These are current USPS prices.) If you simply
wish to keep track of where your order is, we also offer tracking for an
additional $2.11. All of these options are available during checkout. (See
Figure 3 above) Once shipped, tracking number for your orders can be located by
clicking on the “View Cart Tab” located in the upper left hand side on
the navigation bar. The tracking number will be located in the bottom Shipped
How long does it take for me to get my
That depends entirely upon the USPS. The
Clipping Service is responsible for handing your package to the post office
according to their stated shipping policy. The Clippers have no control over
how long it takes the Post Office to deliver it.
Approximate delivery times-
(Please note these are rules of thumb only…local
and national weather as well as holidays may add additional delays.)
- USPS First Class Mail up to 7
- USPS Priority Mail 2 - 3 business days.
- USPS Priority Express Mail 1 - 3 business
If you feel your order took too long
please look at the postmark before contacting the seller or customer service.
The only thing that the Clipper is responsible for is having the package
delivered to post office for appropriate postmark according to their shipping
How long should I wait for my item before
contacting you of no show?
7 business days for 1st class
4 business days for Priority 2 Day, and
3 Business Days for Priority Express 1-3
My order went great! How can I find that
specific clipper again?
All clippers on the site can be found in
the Seller Directory found on the home page. Clicking on the seller name will
take you directly to all the coupons they offer.
How can we contact the Clippers?
Clippers can be contacted as follows:
questions about a specific coupon click on “Ask Seller a Question” from
the coupon description page. This will allow you to send a message and
automatically tell the Clipper which item you are asking about.
questions about a specific order click on “Contact Seller“ from any of
your orders in your cart tab. This will allow you to send a message and
automatically tell the Clipper which order you are referring to.
messages about your orders or replies from the Clippers to your inquiries can
be found in the tab ”Your Message Center” located to the right of the “View
I messaged the clipper and do not receive
an answer yet. What can I do?
Please give the Clipper 24hrs to answer
your message and make sure that your message was sent via the CouponFleaMarket.com
Clippers are not permitted to communicate
outside of the CouponFleaMarket.com website so if you leave them a note or send
them a message to their PayPal email address they will not be able to respond.
If you sent them a message via the website
they have 24hrs to answer your message unless it is a specified day off as
stated in their shipping cutoff information. Please understand that the
Clippers are people too. We understand that your needs are time sensitive but
we ask that you understand that Clippers cannot possibly be available 24hrs a
day 7 days a week. They do have families and responsibilities outside of their
Clipping Services and all people….even coupon clippers…require and deserve days
If you are having trouble communicating
with a clipper or have had no response after the appropriate amount of time has
passed, then you can contact CouponFleaMarket.com.
How do I contact Customer Service?
Simply click on “Help” from our
home page, or from the navigation bar you can click on “Customer Support”
Coupons are time sensitive. Expiration
dates are also time sensitive and so too are sales. For this reason, we do not
offer Returns or Exchanges on accurate orders. However if there is an issue
with the Clipper you may contact them thru the message system on Coupon Flea
Market to try to resolve the issue. If you feel your issue has not be
resolved, you can have Customer Service look into the issue by clicking on the “Customer
Support” and selecting the “Open Dispute” button located on the navigation
bar. Customer Service is available for issue resolution only AFTER an attempt
has been made to resolve the issue directly with your Clipper.
Does CouponFleaMarket.com support
Yes, feedback is welcomed and can be a
very effective tool if used correctly. Feedback can be left by going into the “View
Cart” tab and then clicking on the Green Circle with the Red Star located
to the right of each of your shipped orders. You may choose an overall
transaction rating of 1-10 by clicking on the appropriate star. You may also
leave comments for the transaction. Any feedbacks left that are for a rating of
less than 7 will be sent to customer service automatically for review. Please
consider your rating carefully. If an order was postmarked according to
shipping policy but the post office took too long to deliver it, this should
not be considered as part of the rating. Customer Service will consider both
sides of the transaction. Please do not use feedback as a “punishment” but
rather as an effective learning tool.
You may also leave a compliment for a job
well done for your clipper. In any business positive feedback is always
greatly appreciated! To do this, go to the “Customer Support” tab and
select the compliment somebody button.
this guide helps makes your shopping experience fast and easy. For specific
information regarding the coupons offered on our site please contact the seller
directly. Thank you for stopping by!